Terms & Conditions

Welcome to HRM Limo. By booking our services, using our website, or interacting with us, you agree to the following Terms & Conditions. Please read them carefully before making a reservation.

1. Reservations & Bookings

  • All reservations can be made via our website, phone, or email.

  • A valid payment method is required to confirm your booking.

  • Prices are provided upfront and are all-inclusive unless otherwise stated.

  • HRM Limo reserves the right to refuse or cancel any booking in cases of incomplete information, fraudulent activity, or safety concerns.

2. Cancellations & Refunds

  • Cancellations made 24 hours or more before the scheduled pickup will receive a full refund.

  • Cancellations made less than 24 hours before the pickup may be subject to a cancellation fee.

  • No-shows (failure to appear at the pickup location without notice) will be charged the full fare.

3. Delays & Waiting Time

  • Airport pickups include complimentary wait time (e.g., 30 minutes for domestic flights, 60 minutes for international flights).

  • For non-airport pickups, a 15-minute grace period is provided. Additional waiting time may incur charges.

  • HRM Limo is not liable for delays caused by weather, traffic, road closures, or circumstances beyond our control.

4. Passenger Conduct

  • Passengers are expected to behave responsibly and respectfully during the ride.

  • No smoking, drug use, or unlawful activity is permitted in our vehicles.

  • Any damages to the vehicle caused by passengers will result in charges to cover repair/cleaning costs.

5. Safety & Liability

  • All passengers must wear seatbelts where provided.

  • HRM Limo is not responsible for personal belongings left in the vehicle.

  • While we strive for punctuality, HRM Limo is not liable for missed flights, meetings, or events due to unforeseen delays.

6. Payments & Fees

  • All major credit cards and other approved payment methods are accepted.

  • Tolls, parking, or additional stops requested during the ride may result in extra charges.

  • Gratuity is optional unless otherwise stated in the booking.

7. Use of Website

  • Content on our website (text, images, branding) is the property of HRM Limo and may not be copied or reproduced without permission.

  • We may update prices, policies, or terms at any time without prior notice.

8. Amendments

HRM Limo reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on our website with a new effective date.

9. Contact Us

For questions regarding these Terms & Conditions, please contact us:

📞 Phone: (631)-203-3333
📧 Email: info@hrmlimo.com